Privacy Policy

Yavay ("we," "our," or "us") provides a real estate professional platform including a digital business card, link hub, leads management, calendar, and scan-to-lead features. This Privacy Policy describes how we collect, use, and protect your information when you use our mobile app, website at yavay.app, and related services.

1. Information We Collect

Account and profile data. When you create an account, we collect your email address and password (stored securely via Firebase Authentication). If you set up a profile, we may store your name, profile photo, bio, contact email, phone number, company or broker name, professional title, card branding (accent color, tagline, logo), and your custom link-hub page slug and sections.

Leads and activity. We store leads you add or import (e.g., from scan-to-lead), calendar events, and other in-app activity associated with your account.

Visitor data on Yavay-powered pages. When visitors submit information (e.g., name, email, phone) on a public link-hub or mini page powered by Yavay, that information is collected by the page owner (the real estate professional who owns the page) and stored in their Yavay account for follow-up purposes. Yavay processes and stores this data on behalf of the page owner; the page owner is responsible for how they use visitor data in line with applicable law.

Scan-to-lead (OCR). When you use the scan-to-lead feature, you upload images (e.g., business cards, sign-in sheets). Those images are sent to our servers and processed using Google Cloud Vision and Google Gemini to extract contact information. We do not use scan images for advertising or train general-purpose AI models on your images. Processed lead data is saved to your account as you choose.

Usage and device data. We may collect information about how you use the app and our website (e.g., pages visited, features used). Our website may use analytics or similar tools that collect device and usage data in accordance with their respective policies.

2. How We Use Your Information

We use the information we collect to: provide, operate, and improve the Yavay app and website; personalize your experience and your public mini page; process scan-to-lead and store leads; sync your profile and link sections across devices; communicate with you about your account or support; enforce our terms and protect security; and comply with applicable law.

3. Third-Party Services

We use Google Firebase (Authentication, Firestore, Storage) and Google Cloud / Gemini for OCR and AI processing. Data you provide is processed and stored in accordance with Firebase and Google Cloud terms and privacy policies. By using Yavay, you acknowledge that your data may be processed by these services. We do not sell your personal information to third parties for marketing.

4. Data Retention and Deletion

We retain your account and profile data for as long as your account is active. You can delete your account from the app (e.g., in More → Delete account). After deletion, we will remove or anonymize your data in line with our retention practices and applicable law.

5. Your Rights and Choices

Depending on where you live, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. You can update profile information in the app. For other requests or questions about this policy, contact us at the email below.

6. Security

We use industry-standard measures (including Firebase security features) to protect your data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

7. Children

Yavay is not intended for users under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of Yavay after changes constitutes acceptance of the revised policy.

9. Contact Us

For privacy-related questions or requests, contact us at: privacy@yavay.app